Celeros FT brands collaborate to offer improved Valve Aftermarket service to customers in North America

08/24/21

Celeros Flow Technology brands M&J Valve and closure experts GD Engineering have collaborated to offer customers in North America an improved Aftermarket service. Customers can benefit in two ways.

Our new “Rapid Response Program” offers lead times on M&J spare parts starting from under 1 week, and extending up to 4 weeks for larger size components ⁽¹⁾.

Our service teams are also available to support North American customers with site assistance - including valve and closure inspection, servicing, repairs, product training, etc. We are offering your first field service inspection, or your first valve/closure service inspection at one of our service centers, for free!⁽²⁾

Commenting on the Rapid Response and Free Inspection offers, Stephan Ganan, Global Project Manager for Valves at Celeros FT, says: “Our valves and closures teams have been working hard to improve customer service since becoming part of Celeros Flow Technology. We have listened to our customers and identified that faster turnaround times were a key factor in their choice of partner. We have responded by reviewing our internal processes to improve delivery times and make sure we put our customers first at all times.”

To take advantage of these improved customer service options, email your requirements to [email protected], quoting Rapid Response or Free Inspection in the subject line.

Terms and conditions apply.

• Some categories of spare parts may fall outside the Rapid Response Program due to specific technical requirements e.g. special grade of materials, special coatings, hardness treatments, etc. In such instances Celeros Flow Technology reserves the right to adjust the lead time offering to reflect adequate and reliable production times. Expediting fees may apply.
• Free field service inspection limited to one (1) valve or closure of any OEM brand. Travel expenses are not included.